Compliance
Every office your business answers to, handled in the right order, with nothing left to lapse.
Services:
- Business registration
- County permits
- Employer registrations
- Sector licences
- Data protection
- Required policies
- Renewals
Success
by design.
I'm Diana. Too many Kenyan businesses depend on one or two people, and stall the moment those people are stretched or gone. I help you build capability into the business itself: outcomes you can depend on, knowledge that's shared, teams that own their results, and improvement that compounds. A business built that way spots problems early, responds the same way every time, and keeps learning.
Built right, you're compliant, Licences, permits & policies your processes Process design & SOPs make success repeatable, your people Hiring, training & payroll are capable, and everything drives improvement. Performance, KPIs & reviews Success by design.
Highlighted thinking
A case study, a masterclass, a guidebook and an essay: the thinking behind the work, worth your time whether or not we ever work together.
All articlesMore short, practical notes on compliance, processes, people and improvement.
Read the blogOur pillars
- Better systems Shikumi
- Better people Hitozukuri
- Better results Organisational growth
- Better learning Kaizen + Hansei
Each one feeds the next, and the last feeds the first.
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仕組み Shikumi
Better systems
The work runs on a system, not on memory, which frees your people to grow.
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人づくり Hitozukuri
Better people
People who understand the system run it well and improve it, and that is what delivers results.
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方針管理 Hoshin kanri
Better results
One direction for everyone turns that work into growth you can measure and learn from.
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改善 + 反省 Kaizen + Hansei
Better learning
Every lesson goes back into the system, and the loop starts again.
What we do, by design
Processes
Work designed around your goals, written down and trained in, so it comes out right every time.
Services:
Make success repeatablePeople
Contracts and payroll done right, then hiring well and growing people into more.
Services:
Build capable peopleImprovement
Targets everyone owns and reviews that fix causes, so the business gets better every month.
Services:
Keep improvingThe questions every owner asks.
Ask your ownIt depends on what your business needs first, so there is no price list. After a first conversation you get a short written plan with a quote for each part, before any work starts. You know the cost before you commit to anything.
It depends on the size of the business and where it starts. We work in stages, each with a clear finish, so you see results early and the business keeps running throughout.
Yes. The smaller the business, the more it depends on one or two people, and the more difference a few good systems make. We start with whatever hurts most.
That's why we build it with them. Procedures are written with the people who do the work, tested on someone new and trained in, so they get used instead of filed.
We're based in Nairobi, and much of the work happens on site, inside your business. Tell us where you are and we'll tell you how we would work with you.
Everything we build is yours: the documents, the renewal calendar, the review rhythm. Team leads are trained to keep it running, and if you'd like support while it settles, we can check in monthly.
With Diana, directly. Close to a decade of helping organisations get licensed, get organised and deliver, from small businesses to development projects.
Clients, in their words
With Diana in charge of Dorsa Enterprises, I can finally breathe. She handles our contracts, all our staffing and people needs and compliance including KEBS, KIPI and NEMA paperwork.
Diana is our trusted HR and compliance expert, end to end. She flagged our ODPC registration long before it was on our radar. Brilliant, sharp, and always a step ahead.
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Your next step
Ready to design your success? Let's talk.
Let's work togetherTell me where the business depends on you most. That's where we start.