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Thinking worthyour time.

On compliance, processes, people and improvement in Kenyan businesses. Practical enough to use on Monday.

Kind
  1. 01Case study5 min read

    How Toyota made excellence repeatable

    Four ideas, one system: why the same workers built far better cars once the system around them changed.

    Read the case study
  2. 02Masterclass3 min read

    The goal-setting masterclass

    Change how your team sets goals, so the goals you choose turn into the results you want.

    See the masterclass
  3. 03E-book8 min read

    The Kenya compliance guidebook

    Every regulator a growing business may answer to, what each one does, and when you'll meet them.

    Read the guidebook
  4. 04Essay4 min read

    Why performance management backfires

    Targets, ratings and annual reviews often make performance worse. Here's why, and what works instead.

    Read the essay
  5. 05Note2 min read

    Does your business stop when you do?

    Five signs the business depends on one person, and the first thing to fix.

    Read the note
  6. 06Note1 min read

    Write it down: the first step to repeatable work

    Why a one-page procedure beats a thick manual, and how to write one your team will use.

    Read the note
  7. 07Note1 min read

    A monthly review that actually changes something

    Most meetings report the numbers. A good review fixes one cause. Here is a simple shape for it.

    Read the note

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